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Contact Info

You can contact our friendly team of staff via any of the methods below:

Email Address

Live Chat

Monday - Sunday 8am to 7pm GMT

Phone/WhatsApp Number

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If you have a query about your order, or a general question, please don’t hesitate to Contact Us. A member of our team will be happy to help.

Please do not make a Paypal dispute, because our staff do not have access to the Paypal System. As a result, Paypal disputes can result in delays of up to 7 working days to get a refund.

Who is Softelio:

Registered name:Brainkies LTD, 
Registered number:13508561 
Address:71-75, Shelton Street, London, WC2H 9JQ, UNITED KINGDOM

Payment Processor:

Registered name:CYPHERVERSE LTD, 
Registered number:14447777 
Address:Level 1, Devonshire House, 1 Mayfair Place, London, England, W1J 8AJ, UK

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