As soon as we are able to successfully process your payment, you will receive a download link for your product and a Product Key. This process is usually between 15-20 minutes and up to 4 hours. If your order is delayed long than this, please refer to your account for the details of your purchase.
Frequently Asked Questions
A digital download is an electronic version of your software product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included with your purchase. The software install program is downloaded through cloud-based storage.
We buy from European distributors at heavily discounted price and do not pay any shipping on any of our products. This alongside multiple bulk orders and CSP Partnership enables us to sell at a discount yet still be in profit.
There is simply no catch! We are a reputable source with 100% positive Feedback and only provide GENUINE and RELIABLE Keys
We provide you with remote support 24/7. Even on holidays!
Our team will always be able to assist you on your product whether its Day 1 or Day 39.
We currently only accept Debit/Credit cards via our partner Stripe. Stripe is the global leader in safe and secure payment credit card processing and offer unparalleled support and ease of use. View https://stripe.com for further info.
We also accept payments throughPaypal.
Simply contact us via messenger or through our contact form/email and we will assist you.
Kindly note that Adobe Creative Cloud is non-refundable. We reserve the right to refuse a refund at any point.
Retail Product and OEM software licenses are designed to install and activate on one computer only, unless otherwise specified.
The license for any product purchased from is a lifetime (perpetual) license. You may be required to purchase a new license with a new version of the product. In some cases, you might be eligible for an upgrade license that will allow you to upgrade at a discount price.
Softelio is a proud Microsoft Certified Partner, and as such, all our software products are 100% legitimate and authentic. In addition, any software you purchase from is covered by our hassle-free money-back guarantee.
Large-volume purchases can certainly be arranged by contacting us directly, via email, Whatsapp chat, or phone.